Privacy Policy

Last Updated: August 8, 2026

Insureous Insurance (“Insureous,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our services, visit our website at insureous.com, or communicate with us — including by text message. If you have questions, contact us at [email protected].

1. Who We Are

Insureous Insurance is a licensed insurance broker offering group health insurance enrollment, individual health and life insurance, Medicare plans, and ancillary benefits such as dental, vision, and voluntary products. We serve employers, employees, and individual clients.

2. Information We Collect

We collect personal information you provide directly to us, primarily through our online enrollment forms and other intake processes. This may include:

Full name
Email address
Phone number (including mobile number)
Date of birth
Employer and benefit election information related to your insurance enrollment

3. How We Use Your Information

We use the information we collect to:

Process and manage your insurance enrollment
Communicate with you about your benefits, coverage options, and plan renewals
Send enrollment alerts and deadline reminders
Send birthday and holiday greetings as part of our client relationship program
Respond to your questions and service requests
Comply with applicable legal, regulatory, and licensing obligations

4. SMS / Text Message Communications

How We Use Text Messaging

By providing your mobile phone number through our enrollment form and opting in to SMS communications, you consent to receive text messages from Insureous Insurance. We use text messaging to send:

Enrollment alerts and status updates
Open enrollment and renewal reminders
Birthday and holiday greetings
Important benefit-related notices

Message frequency varies. Message and data rates may apply.

How You Opt In

You opt in to receive SMS messages from Insureous Insurance by submitting your mobile phone number through our online enrollment form. Your enrollment in SMS communications is voluntary and separate from your insurance enrollment.

How to Opt Out (STOP)

You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. After texting STOP, you will receive a single confirmation message and no further SMS messages will be sent to your number.

How to Get Help (HELP)

Reply HELP to any text message for assistance, or contact us at [email protected].

No Third-Party Marketing

Your mobile phone number and SMS opt-in consent will never be shared with, sold to, or used by any third party for marketing purposes.

5. How We Share Your Information

We do not sell your personal information. We may share it only in these limited circumstances:

Insurance carriers and administrators: Required to process and maintain your coverage.
Service providers: Technology providers (such as JotForm and Twilio) who process data on our behalf under confidentiality obligations.
Legal requirements: When required by law, court order, or regulatory authority.

6. Data Retention

We retain enrollment and benefit records in accordance with applicable state and federal insurance regulations (generally a minimum of five years). SMS opt-in and opt-out records are retained for a minimum of four years.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

8. Your Rights and Choices

You may have rights to access, correct, or delete your personal information, subject to legal retention requirements. To exercise these rights, contact us at [email protected]. You may opt out of SMS at any time by texting STOP.